You can use the Payments screen in the Index UI
The Index UI at app.indexexchange.com that allows you to manage integration settings, such as inventory, campaign, and deal settings. to view a breakdown of all your payment-related information, including net revenue, adjustments, taxes, and adjusted net revenue. You can also compare total amounts paid across monthly payment periods using the Year-Over-Year Adjusted Net Revenue graph, shown in the currency you receive payments in, where:
If you receive payments in USD, the graph shows data in USD.
If you receive payments in another currency set in your account settings, the graph shows data in that currency (only available for payment periods from 2022 onwards).
Note: If you haven't received a payment for a given month this year, you'll see a comparison for that month from the previous two years instead. For example, if you haven't received payment for January 2022, you'll see the Total Adjusted Net Revenue (Payment) Amount comparison for January 2021 and January 2020.
Enter your email address and password to log in to the Index UI at app.indexexchange.com.
If you have more than one account, select the account that you want to access.
Click Payments to see your Payments dashboard. Refer to the table below for more information on the columns in the Payments dashboard:
Field Description Payment Period
The month and year in which the payment applies. For example, Dec 2025.
Status
This field shows the current payment status, where:
Paid: Index has issued the payment.
Pending: The payment has not been issued yet.
Date Paid (EST/EDT)
The date that Index issued the payment, in Eastern Time (EST/EDT). If the Status is Pending, this field will be empty.
Note: Payment may take 3-5 business days to reflect in your account.
Net Revenue
Revenue earned during the payment period before accounting for adjustments or applicable taxes.
Adjustments
The total amount added to or deducted from your Net Revenue to calculate your Adjusted Net Revenue. This amount is not final until the Status is shown as Paid. Expand the row to see each adjustment applied for this pay period.
For more information about why these adjustments were made, contact your Index Representative.
Taxes
For Media Owners based in Canada, this is the amount that you owe in taxes for the specified Pay Period.
Index calculates taxes using the following formula:
(Net Revenue + Net Adjustments) x Tax Rate
The taxes that you owe are added to your Adjusted Net Revenue and your organization is responsible for submitting it to the Canada Revenue Agency.
Note: This field is only visible for Media Owners based in Canada. Media Owner based in any other country will not have a Taxes field.
Adjusted Net Revenue
The total revenue, including adjustments and taxes. Once finalized, this is the total amount that you are paid.
In the Payment periods drop-down list, select one of the following options:
Option Description Year to date
Includes data from the current year, starting on the first day of the year and ending at 12:00 AM on the current day.
Last 12 periods
Includes data from the previous 12 payment periods.
Last 24 periods
Includes data from the previous 24 payment periods.
All
Includes all the data available.
If your account supports an additional payment currency, in the Currency drop-down list, select it to view payment values in that currency.
Note:
- You will only see this drop-down if you have been or currently get paid in a non-USD currency set in your account settings.
- If you are reconciling your payments in USD, select Show in USD in the drop-down list. Some payment periods are only available in USD.
Optionally, expand the rows to see additional details for this pay period, such as the exchange rate and a breakdown of any adjustments. For more information on what each field displays when the row is expanded, refer to the table below.
Field Description Exchange Rate
If the Currency drop-down is set to a currency other than USD, you will see the exchange rate that is applied to the Adjusted Net Revenue. Index uses an exchange rate that is provided by a reputable bank and is calculated on or near the third business day of the month following the end of the payment period.
For more information about how to check the currency that is configured in your account settings, see View and edit your account settings in the Index UI.
Adjustments
A list of each adjustment added to or deducted from your Net Revenue. This amount is not final until the Status is shown as Paid.
For more information about why these adjustments were made, contact your Index Representative.
Optionally, if you want to download the filtered dashboard, click Download.
