View your payments from Index

Publishers can use the Payments screen in the Index UI to check the amounts that Index Exchange (Index) pays them each month. The Payments screen contains:

  • A breakdown of payment-related information such as net revenue, adjustments, any applicable taxes, adjusted net revenue, and more. Amounts are shown in USD and your local currency (if applicable).

  • The Year-Over-Year Adjusted Net Revenue (Payment) History graph shows a comparison of the total amount paid between your previous two payment periods. This graph currently shows payments for all previous periods and will display payment data in the currency that you receive payments:

    • If you receive payments in USD, this graph will show payment data in USD.

    • If you receive payments in your local currency, that is not USD, this graph will show payment data in your local currency. You can only view payments in your local currency for all payment periods starting in 2022 and onwards.

    Note: If you have not received a payment for a given month in the current year, you will see a comparison for the last two years instead. For example, if you have not received payment for January 2022, you will see the Total Adjusted Net Revenue (Payment) Amount comparison for January 2021 and January 2020.

  1. Enter your email address and password to log in to the Index UI at app.indexexchange.com. If you don’t have login credentials, see Log in to the Index UI.

  2. If you have more than one account, select the account that you want to access.

  3. Go to Payments.

  4. Optionally, if you receive your payments in your local currency and want to see these values in US dollars (USD), turn the Show in USD toggle to On. You will need to turn this toggle on if you are reconciling your payments in USD. To switch from USD back to your local currency, turn the Show in USD toggle to Off.

    Note: You will only see this toggle if you have been or currently get paid in your local currency that is not in USD.

  5. Optionally, choose how you want to see your payments by clicking one of the following buttons:

    • Year-to-Date

    • Last 12 Months

    • Last 24 Months

      By default, the Payments screen is set to Last 12 Months.

  6. For more information on what each field displays on the Payments screen, refer to the table below.

    Field Description

    Payment Period

    The month and year in which the payment applies to. For example, Mar 2022.

    State

    This field shows if Index has issued the payment, where:

    • Paid: Index has issued the payment.

    • Pending: The payment has not been issued yet.

    Date Paid (ET)

    The date, in Eastern Time (ET), that Index issued the payment. If the State is Pending, this field will be empty.

    Net Revenue

    The total amount of revenue earned during the payment period before accounting for adjustments or applicable taxes.

    Adjustments

    The total amount added to or deducted from your Net Revenue to calculate your Adjusted Net Revenue. This amount is not final until the State is shown as Paid. Expand the row to see a list of each adjustment that was applied for this pay period.

    For more information about why these adjustments were made, contact your Index Representative

    Taxes

    For publishers who are based in Canada, this is the amount that you owe in taxes for the specified Pay Period.

    Index calculates taxes using the following formula: (Net Revenue + Net Adjustments) x Tax Rate. The taxes that you owe are added to your Adjusted Net Revenue and your organization is responsible for submitting it to the Canada Revenue Agency.

    Note: This field is only visible for publishers who are based in Canada. Publishers who are based in any other country will not have a Taxes field.

    Adjusted Net Revenue

    The total revenue, including adjustments and taxes. Once finalized, this is the total amount that you are paid.

  7. Optionally, expand the rows to see additional details for this pay period, such as the exchange rate and a breakdown of any adjustments. For more information on what each field displays when the row is expanded, refer to the table below.

    Field Description

    Exchange Rate

    For publishers who are paid in currencies other than USD, the exchange rate is applied to the Adjusted Net Revenue. Index uses an exchange rate that is provided by a reputable bank and is calculated on or near the third business day of the month following the end of the payment period.

    For more information about how to check the currency that is configured in your account settings, see View and edit your account settings in the Index UI.

    Adjustments

    A list of each adjustment that was added to or deducted from your Net Revenue. This amount is not final until the State is shown as Paid.

    For more information about why these adjustments were made, contact your Index Representative.